Refund policy

We have a 14-day return policy, which means you have 14days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Goldstarjewerlypr@gmail.com. Please note that returns will need to be sent to the following address: 442 N 9th st apt. 2 top Lebanon PA 17046

You can always contact us for any return question at Goldstarjewerlypr@gmail.com.

"At Gold Star Jewerly PR, we strive to make sure you are completely satisfied with your purchase. However, all sales are final and we do not accept returns, unless we have sent the wrong merchandise. If you receive an incorrect product, please contact us within the next 24 hours of receiving the order to start the return or exchange process. We appreciate your understanding and we are here to help you with any questions or concerns you have"

"En Gold Star Jewerly PR , nos esforzamos por asegurarnos de que estés completamente satisfecho con tu compra. Sin embargo, todas las ventas son finales y no aceptamos devoluciones, a menos que hayamos enviado mercancía equivocada. Si recibes un producto incorrecto, por favor contáctanos dentro de las 24 horas siguientes a la recepción del pedido para iniciar el proceso de devolución o cambio. Agradecemos tu comprensión y estamos aquí para ayudarte en cualquier pregunta o inquietud que tengas"